Contacts change phone numbers, addresses, emails and other contact information on a frequent basis. You can reduce the number of phone calls and administration tasks by enabling the self service profile feature. This feature allows the contact to view the contact information that you have on file. The contact can then update that information as needed. To view the contact detail information, they only need to click on the “profile” tab. To update their information, the contact clicks on the “edit profile” button.
When the contact information is updated, the contact owner (business user) will receive an email notification of the update.
The site administrator has the ability to prevent the contact from editing their profile information. This setting can be found in the portal administration page of the business users MioWorks.com interface.
