The site administrators have the ability to manage the settings of the customer portal. To access the portal setting, click on the link “Portal Administration” at the top of the page next to your name. Note: this link is only visible to administrative users.
As the portal administrator you can upload a logo (1) that will be displayed on your MioWorks.com website. The logo should be a jpeg, gif or png file type. The logo should be sized at 126px x 79px. If your logo is not this size we will attempt to automatically correct it, but sometimes it won’t look very good. Once you upload your logo it will appear on the right side of the page. If you are having trouble with your logo appearing properly, feel free to contact us and we’ll help you. In addition to your logo, you may also add your own customer welcome message (2) that is displayed at the top of the customer portal header.
In addition to logo and message you also have control over the functions that will be available to your portal users. By default all three features are enabled for the customer portal. You may de-select any of the check boxes to eliminate the feature from the customer portal. By deselecting the appropriate box you may turn off self service profile updates (3), you may turn off file upload/download (4) and you may turn off questions/answers/requests (5).
Once you make changes to this section click on the “save” button to immediately implement your changes.
In addition to the basic settings you may also edit the portal messages as well as all the email messages that are sent to your contacts. See the appropriate section for details.
